Administration Coordinator

• Administration Coordinator | Student Accommodation
• Location: Griffith University
• MUST have Real Estate | Property | Hotel OR Accommodation experience
• MUST have of QLD Residential Tenancy Authority

About the Role:
Our client is a leading provider of student accommodation nationally. They are seeking a motivated and detail-oriented Administrator to join the team at Griffith University Village.

This role is pivotal in supporting the smooth operation of accommodation and reservation systems, while ensuring a high level of service for both residents and stakeholders.

The successful candidate will play a key role in managing occupancy, operations, compliance, and administration activities to maintain the Village's success.

Key Responsibilities:

• Sales and Occupancy: Collaborate with Village Management to achieve occupancy targets, assist with the sales process, manage resident applications, and maintain excellent relationships with University staff and other stakeholders.
• Operations: Provide administrative support to ensure effective operations, manage resident enquiries, handle rent runs and payments, and assist with operational workflows.
• Compliance & Risk Management: Support the Village’s compliance with safety and legal requirements, including monitoring risk and implementing safety protocols.
• Relationship Management: Build strong relationships with Village staff, residents, and University staff to support Village goals.
• Administrative Support: Assist with bank reconciliation, processing security deposits, and generating reports as required.

Skills & Experience:

• Technical Skills: Proven ability to meet sales or occupancy targets, strong communication and organizational skills, and proficiency in Microsoft Office and database management systems (preferably StarRez).
• Personal Skills: A passion for customer service, the ability to work independently, solve problems, and build strong relationships with stakeholders.
• Experience: At least three years of experience in a similar role in the hotel/accommodation industry, with a background in customer service, reservations, and operational administration.
• Qualifications: A Diploma in Hotel or Business Administration or a similar qualification, along with relevant background checks (National Police Check) and a current Australian driver's licence.

Offer:

• A dynamic and supportive work environment.
• Opportunities for growth and development within the Village.
• A chance to make a positive impact on the lives of residents and contribute to the success of Griffith University Village.

How to Apply:

If you're ready to take on a rewarding and impactful role, apply now by submitting your resume and cover letter. We look forward to hearing from you!


Contact details - ashleyduffy@future-you.com.au