Client Service Officer

Client Service officer
Government sector based in Newcastle
FULL TIME - Contract position

 

 

Client Description:
 
This is an excellent opportunity to join a reputable government department currently seeking an experienced  Client Service officer to join their team in Newcastle. The Client Service Officer is part of the Estate Administration team collectively responsible for delivering high quality, consistent and timely administration of Deceased Estates.
 
 

Key accountabilities

• Interpretation of Wills and other legal documents.
• Collating and submitting applications to the courts.
• Writing to banks, insurance agencies, financial institutions, and other government agencies.
• Paying claims and preparing distributions of estate assets to beneficiaries.
• Building and maintaining relationships with beneficiaries through regular communication and updates.
• Working closely with taxation, legal and professional services, property teams and subject matter experts to achieve quality outcomes focused on customer needs.
• In addition to the key capabilities, the Client Service Officer will ideally possess strong financial acumen, initiative, and problem-solving skills, demonstrated ability to plan and prioritise work and meet deadlines, and have excellent interpersonal, customer service and communication skills.

Profile

• Ongoing professional development with regular structured training and development programs.
• Mentorship and coaching by team leaders.
• Competitive remuneration with the opportunity to progress for the right candidates.

If you are an experienced Client Service officer seek a full-time role within a reputable NSW government agency, we would love to hear from you. Please click the button to apply or contact Tamsin Clark via tamsinclark@future-you.com.au if you have any questions.