Rostering Coordinator

• Rostering Coordinator (Vietnamese Speaking)
• Supportive Team, rapidly growing Company 
• Permanent - Full time 

 



Client Details

Our client specialises in supporting individuals with Autism, early onset dementia, stroke recovery, and physical disabilities. Known for their tailored and community-focused services, they are seeking an experienced Rostering Coordinator to join their dedicated team.
 
Key Requirements
Essential:

• Valid driver's license.
• Proof of valid working rights in Australia.
• Knowledge of NDIS guidelines and policies.
• Proven experience in a similar role, specifically in matching appropriate care for individuals with disabilities.
• 1-3 years of experience as a Rostering Coordinator.
• Proficiency in MS Suite and online rostering systems (e.g., Gravity).
• Strong attention to detail and scheduling skills.
• Excellent communication and interpersonal abilities.
• Empathy and patience in working with diverse client needs and backgrounds.
• Strong problem-solving and critical thinking skills, with adaptability to changing client needs.
• Experience in generating service delivery and staff performance reports.
• Commitment to delivering client-centered care.

 
Desirable:

• Skills in conflict resolution and crisis management.
• Experience working with individuals with complex mental health conditions is highly regarded.

 
Responsibilities

• Create and manage staff schedules, ensuring adequate coverage based on client needs and staff availability.
• Schedule support workers for rostered services.
• Communicate rosters to staff for efficient and reliable service delivery.
• Adjust schedules as needed, ensuring efficient allocation of time and resources.
• Manage schedules meticulously to avoid errors and ensure high-quality service delivery.
• Address and resolve scheduling conflicts and issues.
• Prioritise meeting the unique needs and preferences of clients.
• Collaborate closely with team members.
• Assist support workers with queries related to consumers and service provision.
• Ensure compliance with relevant industry regulations and standards.

Please apply through the link in the first instance and shortlisted candidates will be contacted directly.